Privacy Policy

Last Updated: 29th March 2025

Welcome to Cyber Radiant. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.

1. Scope of this Privacy Policy

This Privacy Policy applies to personal information collected in connection with:

• Our website’s “Contact Us” form
• Client inquiries and service requests
• Any other interactions you have with us where we collect personal information.

2. What Information We Collect

Depending on how you interact with us, we may collect the following types of personal information:

• Identification and Contact Details: Name, email address, phone number, company name, country
• Service-Related Information: Details of your inquiry, how you heard about us, and any information you choose to provide
• Technical Information: IP address, browser type, and other information automatically collected when you browse our website (where applicable)

3. How We Use Your Information

We collect and process your personal information for the following purposes:

• Responding to Inquiries: To address your questions, requests, or feedback.
• Providing Services: To communicate about and deliver our security services, or discuss potential offerings.
• Improving Our Operations: To understand client needs, enhance user experience, and develop new features or services.
• Marketing and Communication: To send you relevant information about our business, products, or services, where you have consented or as otherwise permitted by law.
• Legal Compliance: To comply with our legal obligations and enforce our terms and conditions.

4. Disclosure of Your Information

We do not sell or rent your personal information. We may share your information with:

• Service Providers: Companies or individuals who assist us in delivering services or operating our business (e.g., cloud storage, email service providers).
• Legal or Regulatory Bodies: When required by law, subpoena, or to protect our rights, property, or safety.
• Business Transactions: In connection with a merger, acquisition, or sale of assets, personal information may be transferred as part of the transaction, under confidentiality obligations.

5. Data Security

We take reasonable administrative, technical, and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet or data storage system can be guaranteed 100% secure.

6. Your Rights and Choices

• Access and Correction: You have the right to request access to the personal information we hold about you. You may also ask us to correct or update inaccurate data.
• Opt-Out: You can opt out of marketing communications by following the unsubscribe instructions in our emails or contacting us directly.
• Complaints: If you believe we have breached the Australian Privacy Principles, please contact us using the details below. We will investigate your complaint and respond as soon as practicable.

7. Retention of Information

We will only keep your personal information for as long as it is reasonably necessary to fulfill the purposes for which it was collected or as required by law. When we no longer need your personal information, we will securely destroy or de-identify it.

8. International Transfers

While we primarily operate in Australia, we may occasionally need to transfer or store your information in locations outside of Australia, including services that may be hosted overseas. In such cases, we take steps to ensure your information remains protected in accordance with this Privacy Policy and the Australian Privacy Principles.

9. Third-Party Links

Our website may contain links to external sites or services operated by third parties. We do not control and are not responsible for the content or privacy practices of those websites or services. We encourage you to review the Privacy Policies of any third-party sites you visit.

10. Updates to This Policy

We may modify or update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The “Last Updated” date at the top indicates when this policy was most recently revised. Your continued use of our website or services following any changes means you acknowledge and accept those changes.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, or if you wish to make a complaint, please contact us at:

Cyber Radiant Email:
[email protected] / [email protected].

We will do our best to resolve your concerns in a timely and satisfactory manner.